Privacy Policy

Last updated: 31/01/2026

This Privacy Policy explains how KYG Machinery Co., Ltd. (“KYG Machinery”, “we”, “us”) collects, uses, and protects personal information when you use this website or contact us.

Contact details:

  • Email: jy@kygchina.com
  • Phone (Main): +86 20 3451 2498
  • Phone (Alt): +86 20 3451 2458
  • Address: No. 3, Lane 2, Yinping Road, Panyu District, Guangzhou, Guangdong, China, 511492
  • Regional hub: Thailand branch
  • Website: https://www.kygmachinery.co.uk

1) What information we collect

Depending on how you interact with us, we may collect:

  • Contact details: name, company, email address, phone number, and country.
  • Enquiry details: messages, product requirements, and specifications you provide.
  • Technical data: IP address, browser and device information, and basic usage data (such as pages visited) for security and performance.

We do not intentionally collect sensitive personal data.

2) How we use your information

We use personal information to:

  • respond to enquiries and provide quotations;
  • communicate about products, specifications, logistics, and after-sales support;
  • improve website performance and security;
  • comply with legal obligations.

Where applicable, we process personal data based on:

  • consent;
  • legitimate interests (operating and improving our business and website);
  • legal obligations.

4) Sharing your information

We may share information with:

  • service providers supporting website operation (for example hosting and email services);
  • logistics or service partners when needed to support your request.

We do not sell personal information.

5) Data retention

We retain personal information only as long as necessary to handle your request, maintain business records, and satisfy legal requirements.

6) Security

We apply reasonable technical and organizational measures to protect your information. No online system can be guaranteed 100% secure.

7) Your rights

Depending on applicable law, you may request access, correction, or deletion of your personal information. To submit a request, email jy@kygchina.com.

8) International transfers

If we work with service providers outside your country, your information may be processed in other jurisdictions. We apply appropriate safeguards when required.

9) Updates

We may update this policy from time to time. The latest version is published on this page.